Last updated: July 21, 2026
We collect personal information you provide: name, email address, phone number, payment information (processed by third-party gateways), organization details for NGOs, and communications with support.
We use your information to: process donations, verify NGO identities, send transaction receipts, communicate campaign updates, improve our services, and comply with legal obligations.
Sensitive data (bank details, KYC documents) is encrypted at rest. Payment card data is handled entirely by PCI-compliant third-party processors. We implement industry-standard security measures.
We do not sell personal information. We share data with: payment processors for transaction processing, KYC/verification partners, and law enforcement when required by law. Donors may choose to make donations anonymously.
We retain account information for the duration of your account plus 5 years for legal compliance. Transaction records are retained permanently for audit purposes. You may request data deletion subject to legal requirements.
You have the right to access, correct, or delete your personal data. You may export your data upon request. Contact us at privacy@bongadonate.org to exercise your rights.
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